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Terms of Service

Last updated: April 29, 2026

1. Acceptance of Terms

By using AgencyOS, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our services.

2. Description of Service

AgencyOS is a business operations platform for agencies and professional services firms, providing tools for client management, ticketing, time tracking, invoicing, and more.

3. Subscription and Billing

AgencyOS offers subscription plans billed monthly or annually. All fees are in USD unless stated otherwise. Subscriptions auto-renew unless cancelled at least 24 hours before the renewal date. Refunds are issued at our discretion.

4. Account Responsibilities

You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

5. Data Ownership

You retain ownership of all data you input into AgencyOS. We do not claim ownership of your business data. Upon account termination, you may request an export of your data within 30 days.

6. Acceptable Use

You may not use AgencyOS for illegal activities, to transmit spam, or to harm others. We reserve the right to suspend accounts that violate these terms.

7. Cancellation and Data Deletion

You may cancel your subscription at any time from Settings > Billing. Upon cancellation, your workspace remains accessible until the end of the current billing period. Data is retained for 30 days after cancellation, after which it is permanently deleted.

8. Limitation of Liability

AgencyOS is provided “as is.” We are not liable for any indirect, incidental, or consequential damages arising from your use of the service.

9. Contact

For questions about these terms, contact us at legal@agencyos.so.